🔁 Return & Exchange Policy

Last Updated: May 8, 2025

Thank you for shopping with Sinfokart! If you're not fully satisfied with your purchase, we’re here to make it right — whether it's a return, refund, or exchange.

✅ Eligibility

To qualify for a return:

• Return must be initiated within 7 days of purchase.
• Items must be unused, with original tags and labels.

Non-returnable items:

• Undergarments
• One-time use or selected items

📦 How to Return

1. Email us at help@sinfokart.com to request a Return Merchandise Authorization (RMA) number.
2. Pack the item in its original packaging with your proof of purchase.
3. Clearly write the RMA number on the outside of the package.
4. Ship to:

📬 Note: Return shipping costs are the responsibility of the customer. Use a trackable shipping method for safety.

💳 Refunds & Exchanges

Once we receive and inspect your return:

• Please allow up to 7 days for processing.
• Refunds may take 1–2 billing cycles to appear.
• You’ll be notified via email when your return is processed.

🔄 Damaged or Defective Items?

If your item arrived damaged or defective, contact us immediately to arrange a refund or exchange.

Thank you for choosing Sinfokart — your satisfaction means everything to us!